Knowledge for your daily studio work

FAQ on gym software
in Switzerland

Answers on studio management, customer app, payments and the right solution for your fitness studio.

56 published answers

What is important in a contract renewal?

An extension should comply with the agreed contract terms and the current member status. Check term, price and communication flow together. See which steps require manual approval and which are automatic; no specific automation is assumed here.

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How should a subscription pause be documented?

Keep track of the start, end, and agreed reason for the pause according to your contract rules. Check the effects on invoices, term, and access. Which pause rules and automations My Gym App specifically supports must be confirmed before introduction.

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What is the difference between check-in and access control?

A check-in documents a visit. Access control additionally decides whether a person may enter an area. For solution selection, you should therefore examine recording, permissions, and door technology separately and then test their interaction.

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How can I manage my fitness center centrally?

My Gym App connects studio management, customer app and hardware. You can manage members and contracts, organize appointments and link payments with your studio’s daily operations.

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How do I manage members and contracts of my fitness studio?

With My Gym App, you manage profiles, subscriptions, and documents all in one place. This keeps member information and contracts centrally organized.

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Which payments does My Gym App support in Switzerland?

QR invoices, TWINT, and credit cards are available in the customer app. This connects payment processing with your fitness studio management.

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How do I organize courses and appointments for my fitness studio?

My Gym App links the studio’s course and appointment management with bookings through the customer app. Studio organization and member bookings interlock seamlessly.

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Which fitness studio software fits my studio?

Check which processes you want to represent: member management, payments, class bookings, and access control. Compare software features, the member app, and prices in CHF. In a personal demo, we clarify which modules and integrations suit your studio.

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