FAQ on gym software
in Switzerland

A gym software should cover central administrative tasks, including member management with profiles, subscriptions, and contracts, as well as digital contract management including digital signatures. It also organizes class and appointment scheduling, so members can easily book classes and personal training via a customer app. The software supports automated check-in and access control, e.g., with QR codes or facial recognition, to allow 24/7 access. Additionally, it includes payment processing with QR invoices, TWINT, and credit cards, including dunning and open items management. Training plans with exercise videos and progress stats for members are integrated too. The solution should be cloud-based to ensure location-independent access and a central overview of member data, revenues, and tasks. Hardware integration rounds off the system by connecting access systems, lockers, vending machines, and other studio devices.

Let me show you how to create, store, and later modify a contract. Pay attention to which details are visible to your team and members. My Gym App describes a central contract management system with digital signatures; specific contract templates and legal requirements should be reviewed separately before use.

Define rules for unique member IDs and handling similar names before importing. Check existing lists for duplicates and manually clarify doubtful cases. Whether automatic duplicate checking is available and which data it uses must be confirmed for the specific system.

Contact, membership, and contract details are usually required for management. Define which data is actually needed for your studio and who can access it. According to the product page, My Gym App bundles profiles, subscriptions, and documents. Special or sensitive information should not be adopted without clarified purpose.

Start with an inventory of member management, payments, appointments and access. Assign responsible persons and a verifiable goal for each process. Implement the most important processes first and test them with the team before adding more features. This way, the transition in the studio routine remains transparent.

Possible additional items include setup, data transfer, hardware, add-ons and third-party payment fees. Whether such costs actually apply depends on your offer and the involved contracts. Request a complete breakdown before comparing offers.

Compare packages, member limits, add-ons, and workflows important for your studio based on current offers. Check special requirements such as hardware or billing separately. Note confirmed differences factually and dated; a general price comparison does not replace a technical review.

For browser-based management, staff need a suitable device and a reliable internet connection. According to the published product information, My Gym App can be used on computer, tablet, and smartphone. Check your devices, browsers, and technical requirements of connected hardware before introduction.

First define the processes and integrations you currently use or will need in the future. Have these explicitly confirmed by both providers and compare the full effort of switching. Individual functions from the Echino documentation should not be assumed as availability in My Gym App.

Compare the same workflows for your operation: membership, booking, payment, and possibly access. Note per provider confirmed features, additional costs, and open points. An alternative is suitable if it demonstrably meets your requirements; general superiority claims do not help with this decision.

You select a tier for active members and add the necessary additional modules. The calculator shows the monthly amount in CHF excluding VAT. For binding configuration and additional requirements, send a request for a quote. The values displayed on the pricing page are authoritative.

Compare the same scope: member count, modules, setup, hardware, and any payment fees. Pay attention to the period and VAT information. Use current provider information and an individual offer; differently assembled packages are not directly comparable.