Access & Hardware

No. Naming a hardware manufacturer by another provider does not indicate compatibility with My Gym App. Ask for exact device type, supported protocol and necessary modules. Request confirmed technical details before procurement or reuse of devices.

Check how an access code is generated, read, and handled when membership changes. Important are the requirements for smartphones and scanners as well as behavior in case of faults. Whether the desired QR code process is available is part of the technical offer review.

That depends on the device, interface, firmware, and the intended process. Compile a list of the available components and have their compatibility explicitly confirmed. A general reference to access control does not mean that every existing door control or manufacturer is supported.

Test at least one valid, one expired, and one locked membership as well as different time frames. Document the agreed behavior and how changes are transmitted. Whether and how a specific authorization is implemented in My Gym App must be confirmed together with the selected hardware.

Besides software and access technology, a 24/7 concept requires clear organizational procedures for support, failures and emergencies. Check valid permissions, handling of outages and responsibilities. Software is one component of the overall concept and does not replace operational audits.

A check-in documents a visit. Access control additionally decides whether a person may enter an area. For solution selection, you should therefore examine recording, permissions, and door technology separately and then test their interaction.