Software & selection

A gym software should cover central administrative tasks, including member management with profiles, subscriptions, and contracts, as well as digital contract management including digital signatures. It also organizes class and appointment scheduling, so members can easily book classes and personal training via a customer app. The software supports automated check-in and access control, e.g., with QR codes or facial recognition, to allow 24/7 access. Additionally, it includes payment processing with QR invoices, TWINT, and credit cards, including dunning and open items management. Training plans with exercise videos and progress stats for members are integrated too. The solution should be cloud-based to ensure location-independent access and a central overview of member data, revenues, and tasks. Hardware integration rounds off the system by connecting access systems, lockers, vending machines, and other studio devices.

Start with an inventory of member management, payments, appointments and access. Assign responsible persons and a verifiable goal for each process. Implement the most important processes first and test them with the team before adding more features. This way, the transition in the studio routine remains transparent.

For browser-based management, staff need a suitable device and a reliable internet connection. According to the published product information, My Gym App can be used on computer, tablet, and smartphone. Check your devices, browsers, and technical requirements of connected hardware before introduction.

Prepare concrete cases: a new member, a subscription change, an open invoice and an appointment booking. Ask about required modules, responsibilities and ongoing costs. Have the steps demonstrated live and note which requirements were confirmed and where clarification is still needed.

Central administration is especially helpful when the same information is entered multiple times or your team has to switch between lists and programs. Document typical double work and its time effort. Use this baseline to assess the benefit of shared management in your own business.

A CRM mainly organizes contacts and sales processes. A fitness studio additionally needs workflows around memberships, check-ins, training, and bookings. It is crucial whether these tasks are directly supported or require additional systems and interfaces. Therefore, compare complete workflows instead of just feature lists.

My Gym App connects studio management, customer app and hardware. You can manage members and contracts, organize appointments and link payments with your studio’s daily operations.